Service & SupportService & Support

All GCNEOTECH products are covered under warranty for maintenance of the machine parts, materials and functions.
Problems and failures verified upon further identification will be offered free repair.
 
This warranty does not apply: 
(a) to a product that is out of warranty; 
(b) to damage caused by operating the product outside the permitted or intended uses described by GCNEOTECH;
(c) to a product that has been disassembled, repaired or modified without the authorization of GCNEOTECH;
(d) if warranty card and proof of purchase cannot be presented;
(e) to damage caused by earthquake, fire or other external causes, natural disasters, etc.
 
Note: The warranty does not include product transport costs or provide on-site maintenance services.

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CONTACT US

Tel:86-0755-23226780   /    Add:No.31 East Avenue, Songgang Town,Baoan District,Shenzhen City,Guangdong Province, China

 
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GCNEOTECH reserves all rights to clarify this warranty interpretation !